|
Reservation Deposit
A deposit of $100.00 is required at the time of reservation. Upon
confirmation, the deposit is charged to your credit card. This deposit
is NON-REFUNDABLE, but is transferable.
Smoking
No smoking is allowed in the rental vehicle. Smoking in the rental vehicle
will cause a forfeit of 100% security/cleaning deposit.
Driver Requirements
Qualified drivers 30 years of age or older possessing a valid and
identifiable drivers license, major credit card and references,
employment, or a foreign passport are required as identification prior
to rental and will be verified. All drivers must be listed on and sign
the Rental Contract and will be bound by Terms and Conditions of the
Rental Contract at vehicle pickup.
Demonstration of Vehicle
A demonstration is required to acquaint the customer and drivers with the
operation of the vehicle before departure. This demonstration is only
during office hours and will take approximately 30 minutes to an hour.
Substitutions
We will make every effort to provide the customer with the model
requested. We reserve the right to substitute models of similar or
higher grade. Should a model of lower grade be offered and accepted,
liability will be limited to refund price differential between model
paid for model taken.
Security Deposit
A minimum-security deposit of $500.00 and the cleaning deposit of $100.00
are payable at departure by credit card. Personal checks and cash are
NOT accepted unless prior approval is obtained. For certain rental
applications, security deposits may be increased at F.M.B Trailer
Sales sole discretion. Credit card deposits are processed at
departure. With payment of deposit and rental charges other than by a
credit card, a minimum deposit of $700.00 is required at departure.
Within 5 business days upon return, all extra charges, if any, are
balanced against the security deposit and credit or check issued to
cover refund.
Parking/Traffic Violations
Customers are responsible for reporting and payment of all parking/traffic
violations at rental termination. Non-reporting of parking/traffic
violations breached the Rental Contract and may result in an
administrative charge of up to $100.00 in addition to the fines.
Insurance
F.M.B. has Insurance on all of the Rental Vehicles. This insurance covers
the vehicle itself and does not include customer's personal property.
Additional insurance is needed to cover customer's personal belongings
and customer is responsible to pay F.M.B.'s deductible of $500.00
Restricted Areas
Vehicles are restricted from operation in Mexico. Damage waivers are
voided should this rule be violated. Customers will also be held
liable for all damages to vehicle, tires, towing charges, and all
other related expenses as a result of a breakdown associated with
operating in this area. Vehicles are not allowed on "logging" and
other non-public roads, and selected highways such as the Apache Trail
in Arizona. Due to restrictions on vehicle heights, propane gas and
parking, vehicles with propane are not permitted in Manhattan, NY and
are not permitted to travel through any underground or underwater
tunnels. Violations of these restrictions void damage waivers and
customer may also be held liable for all damages and all other related
expenses.
Canada
Vehicles are permitted and must be confirmed in advance to travel into
Canada. Area restrictions apply.
Early Returns, Late Pick Ups, and
Unused Miles
No refund will be made for early returns, late pickups, or unused miles.
Fuel Information
No warranties are made concerning fuel mileage and fuel tank capacity. We
assume no liability for fuel consumption rates. All gasoline and all
propane refueling during the trip are at the customer's expense.
Initial charge for LP gas will be $10.00 at time of departure. Fuel
tank must be full upon return of rental vehicle.
Vehicle Return
Vehicle must be returned on time. A fee of $25.00 per hour could be
charged for each hour that vehicle is overdue after 11:00a.m. Customer
agrees that they will return the unit in same condition he/she
received it (excluding normal wear). A fee of up to $100.00 will be
charged if interior of the vehicle has not been cleaned. The renter
will pay for damages or loss of equipment. Holding tanks must be
emptied prior to return of the vehicle or be subject to an additional
dumping charge of up to $100.00.
Rental Day
Rental day is based on number of nights the vehicle is used. Each night
constitutes a rental day. Rental charges are based on rates in effect
at pick-up day. Rentals may be picked up after 1:00 p.m. unless prior
approval is obtained.
Pets
Sorry, F.M.B. Trailer Sales does not allow pets. Due to many allergies and
damage caused by pets, any pets found to have been in the rental
vehicle will cause a forfeit of 100% of security/cleaning deposit.
Exterior Storage
Sorry, storing items on vehicle roof or exteriors is not permitted.
Maintenance and Breakdown
Responsibility
The customer is responsible for checking engine oil, fluids, and coolant
levels at each refueling, as well al reporting mechanical failures
immediately. Customers may be help responsible for mechanical damage
due to negligence in vehicle operation or failure to provide normal
maintenance. In the event the vehicle is in breakdown repair for 12
hours or more, through no fault of the customer, our responsibility to
the customer is limited to refund of daily rate of portion thereof.
Radio, air conditioning, refrigerator, microwave and appliances,
cruise control, and generator malfunctions are not considered
breakdowns and no refunds are available for repair time to these
items.
General Conditions
Rental prices, policies and conditions are subject to change without
notice. Rentals are subject to the Terms and Conditions of the Rental
Contract. If you have any questions about our rentals or in the above Terms and Conditions, please contact F.M.B.
Trailer Sales at 608-526-3336 or email us at
Dan@FMBTrailerSales.com |
